Manage your financial interactions with Arka. Access past payments, update your billing details, or contact our support team at **billing@dnote.in** for specific inquiries.
Payment Management
Keep your payment details current to prevent service interruptions.
- Primary Card: Update your credit or debit card details securely through our Stripe or Razorpay gateways.
- Billing Support: For complex billing issues or credit notes, please email billing@dnote.in directly.
- Team Manual Review: Note that all financial adjustments, including refunds, are manually reviewed by our team.
Invoice History
Access a complete, searchable archive of every transaction made on your account.
- PDF Downloads: Export every invoice as a professional, tax-compliant PDF document for your records.
- Tax ID Management: Add your VAT or GST details to ensure they are correctly reflected on all future invoices.
- Processing Timelines: Approved refunds are manually processed within 10 working days to the original payment method.
Step-by-Step: Managing Billing
Access your financial dashboard with these steps:
- Go to Settings -> Billing & Plan.
- Update Card: Click the 'Edit' or 'Update' button in the billing card to revise payment details.
- Download Invoice: Scroll to the Invoice History list and click the Download icon next to any transaction.
- Support: If you have questions about a specific charge, email billing@dnote.in with your Transaction ID.